Privacy policy

Privacy Policy

Last Updated: July 20, 2026 Trade Name: Yoyo-shop Contact Email: info@yoyoshopo.com Business Address: 12th Floor, No.869 Hanghai East Road, Zhengzhou City, Henan Province, China

1. Information We Collect

We collect personal data voluntarily submitted by customers during checkout and consultation: full name, delivery address, email address, order records, WhatsApp contact information. We do not collect sensitive data such as ID numbers, payment card details (all payment processing is handled securely by PayPal).

2. Purpose of Data Usage

  • Process your orders, arrange delivery and after-sales service;
  • Reply to customer inquiries via email, WhatsApp or site messages;
  • Send order tracking updates only with your consent;
  • Comply with international tax and customs clearance requirements.

3. Data Storage & Sharing

Your personal information will only be stored for 24 months after your last order, then securely cleared. We will never sell or rent your personal data to third parties. We only share necessary delivery information with cross-border logistics carriers to complete shipping.

4. Your EU GDPR Rights

You have the right to request a copy of all your personal data stored by us, request data correction or permanent deletion at any time by emailing info@yoyoshopo.com. We will respond to all data requests within 14 working days.

5. Cookies

Our website uses basic functional cookies to maintain shopping cart status. You may disable cookies via your browser settings at any time, but some shopping functions may be limited.

6. Data Security

We adopt encrypted transmission for all checkout pages to prevent unauthorized access to customer personal information.